¿WHAT MEAN BENCHMARKING?

This method of analysis is to diagnose different conditions underlying competitive or two or more companies. Their strategy involves knowing what other companies do, better than ours, assess and measure these differences to identify the main operations that need to be improved are. It involves not only a comparative analysis but the opportunity to generate greater commitment from the administration and direct participation of workers to achieve good performance.

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GENERAL PRINCIPLES OF ADMINISTRATION

Who is Henry Fayol?

It is the most important precursor of modern management in Europe. He is recognized as a man who wrote in a journal what was happening in your business, accumulating a series of observations on a variety of management topics.
"He developed a conception of the company at the present time remains in force and applies to organizations. He was the first to systematize the management behavior and established 14 principles of management.:
1. Division of word.
2. Authority and responsibility.
3. Discipline.

Henry Fayol.

4. Control Unit.
5. Unity of direction.
6. Subordination of individual interests to the general.
7. Remuneration of personnel.
8. Centralization.
9. Chain scale.
10. Order.
11. Equity.
12. Personnel stability.
13. Initiative.
14. Espiritu team.